Agile Finance Consulting (AgileFC) is committed to providing quality services to you, and this policy outlines our ongoing obligations regarding how we manage your personal information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). The APPs govern how we collect, use, disclose, store, secure and dispose of your personal information. A copy of the APPs can be obtained from the Office of the Australian Information Commissioner at www.oaic.gov.au.
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What is Personal Information and Why We Collect It
Personal information is information that identifies an individual or commercial entity. Examples include names, addresses, email addresses and phone numbers. This information is obtained by email and via our website . We collect personal information for the primary purpose of providing our services, sharing information with clients and conducting marketing activities. We may also use it for closely related secondary purposes, where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing or marketing lists at any time by contacting us in writing. When we collect personal information, we will, where appropriate, explain why we are collecting it and how we plan to use it.
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Information We Collect
We receive, collect and store any information you enter on our website or provide to us in any other way. This may include:
Personal details (name, email, address, phone number)
Payment information (collected securely via our third-party checkout partners)
Communications, comments, feedback and recommendations
Technical information such as IP address, browser type and device data
Session information, including page response times and interaction details
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How We Collect Information
When you conduct a transaction on our website, we collect personal information such as your name, address and email address as part of the process. Your information will only be used for the specific purposes stated in this policy.
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Why We Collect Personal Information
We collect personal and non-personal information for the following purposes:
To provide and operate our services
To deliver ongoing customer assistance and technical support
To contact visitors and users with general or personalized updates
To create aggregated statistical data used to improve our services
To comply with applicable laws and regulations
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Data Storage and Security
Our website is hosted on Google Sites. Google provides the online infrastructure that allows us to deliver our services. Your data may be stored through Google’s data storage, databases and general applications on secure servers behind a firewall. Any direct purchases made via our website are processed through secure, third-party payment gateways. These external processors comply with PCI-DSS standards, managed by the PCI Security Standards Council. We do not store your credit card details directly on our servers.
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Communication with Site Visitors We may contact you to:
Notify you about your account or troubleshoot issues
Resolve disputes or collect fees
Request feedback through surveys
Provide updates or marketing information
Enforce agreements or legal requirements
We may contact you via email for these purposes.
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Cookies and Tracking Tools
Our website only uses standard analytics functions as provided by Google Sites. We do not implement any additional tracking or affiliate marketing cookies. Third-party services such as Google Analytics or other embedded tools (like third-party storefronts) may use their own cookies or tracking technologies. These are governed by their respective privacy policies and are not covered by this policy.
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Data Retention and Data Rights
We retain personal information only as long as necessary for the purposes for which it was collected or to comply with legal obligations. You have the following data protection rights:
The right to access, update or delete your information
The right to correct inaccurate or incomplete data
The right to object to or restrict processing
The right to data portability
The right to withdraw consent at any time To exercise any of these rights, contact us at admin@agilefc.com. We may need to verify your identity before responding.
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Policy Updates
We reserve the right to modify this policy at any time. Changes take effect immediately upon posting on the website. If significant updates are made, we will note the change on this page.
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Contact Information
If you would like to access, correct, amend or delete any personal information we have about you, please contact: Agile Finance Consulting Email: admin@agilefc.com